In case of an emergency (e.g. if you are having a sudden heart attack), click the SOS button on DriveJet mobile app to call our Secure Operating Centre (SOC). Our SOC will request for your vehicle registration number to localise your location, verify your needs and dispatch the nearest breakdown or medical assist to you as quickly as possible.
For breakdown – Our SOC will contact and provide the exact location of the vehicle to Mitsubishi Roadside Assist for further assistance.
For emergency – Our SOC will provide exact location of the vehicle to MERS 999 for emergency response services.
In case of an accident, Mitsubishi Connected automatically detects the collision whenever the impact threshold is exceeded. The system will send YOUR EXACT LOCATION to our SOC. If the crash severity is high, our SOC will direct emergency response services to you immediately.
Secure Mode - Virtual Alarm
You can activate Secure Mode to protect your vehicle with our Virtual Alarm. If your vehicle is started with Secure Mode activated, you will receive an SMS alert. Check if your vehicle is safe by using the “Find my car” feature on DriveJet. If your vehicle is stolen, call SOC by pressing the SOS button.
You will receive a theft alert followed by a call from our SOC if:
a. Your vehicle battery is disconnected
b. Your vehicle is towed
c. The device wiring is cut
Stolen Vehicle Recovery
If your vehicle is hijacked or stolen, call our SOC immediately. Upon verification, our SOC will liaise with MERS 999 to dispatch the emergency response for the intervention and recovery of your stolen vehicle as quickly as possible.
In case of accident, compensation up to RM300 per day towards transport services.
Additional benefit with AXA FlexiDrive compensation up to RM200 per day towards transport services.
If stolen vehicle is NOT RECOVERED within 72 hours:
1. Compensation with cash RM5,000.
2. Compensation towards the purchase of a new Mitsubishi RM5,000.
If stolen vehicle is RECOVERED within 72 hours, compensation towards repair cost.
With an in-depth view of your car in the palm of your hands, you are able to:
To understand your driving style based on speeding, mileage, acceleration, braking & cornering
Real time tracking
Track your vehicle's movement in real time
Find my car
Find your vehicle on Google Maps
Check real-time traffic information
Monitor how your vehicle is being driven
Ability to delete unwanted trips
Speed - Set/Unset speed limit
Geofence - Set/Unset geofence entry/exit
Service & Maintenance - Set service reminder odometer/date
Secure mode - Activate/deactivate secure mode
Ignition status, vehicle & device battery and distance travelled
Notification through system/push
Yes, you can call SOC to proceed with the changes upon verification.
Click on the “Forgot Password” option on the login page of the app to reset your password or call SOC for assistance.
Yes, if added under the same account you can manage your vehicles simultaneously under the multi vehicle management in your mobile app.
Yes, you can. You can even download on your tablet or ipad.
All our devices come with internal memory units. When you enter into a location without GSM coverage, all events and tracking information will be captured and stored into our device memory unit. All the stored data will then be transmitted to our servers when the GSM signal is restored and none of the tracking data will be lost.
Therefore, if you drive into an enclosed area without GSM (e.g. basement), and the last event captured before entering the basement is IGN ON, your mobile app will show the IGN ON status although the vehicle is parked.
However, as soon as the vehicle drives out of the basement and the GSM coverage is back, all events on your mobile app, including IGN OFF and ON events while the vehicle was in the basement, will be updated accordingly.
You can call our SOC for further assistance.
You can renew via online through CSE website or call SOC for further assistance.
Privacy is our highest priority. SOC will only initiate tracking upon receiving alert automatically from your vehicle and will proceed to track your s tolen vehicle after verifying with you and when you have confirmed that your vehicle is being stolen. If it is a false alert, SOC will terminate the alert and disable the tracking.
You can set Ignore mode through your mobile app to ignore all alerts. However, please note that when you activate Ignore mode, the system will no longer receive any security alert notifications and all services will be compromised. Compensation Guarantee (CG) does not apply when the vehicle is in Ignore mode.
Please select the login from the selection below
based on the product you have installed on your vehicle.