image description
Insurance Telematics
Insurance Telematics is a clever innovation in the insurance industry that has been gaining traction all over the world in recent years and has started to influence the market here in South East Asia. So, what is it exactly? In basic terms, it's a technology that allows insurance companies to visualise exactly how you drive your car and then use that information to come up with a risk profile and charge your insurance premiums accordingly.
CSE is at the forefront of Insurance Telematics in SE Asia. One of our main goals is to link passenger & commercial vehicle distributors and telecommunications providers to insurance companies, in turn offering them the opportunity to provide greater value to their customers through Usage Based Insurance (UBI). This not only helps to increase market share but also builds trust and provides engaging experiences with mobile apps, the result being higher customer loyalty and safer drivers.
Increase your market share
Improve Customer Loyalty
Engage with your Customers
Increase your market share
Improve Customer Loyalty
Engage with your Customers

A new way to assess risk

To an insurance company, the knowledge gained from having telematics devices on their customer vehicles is invaluable. It allows for a vastly improved and accurate way to analyse risk that relies on real driving data and not estimated or customer-sourced information. The technology can also be used to report crashes and improve the claims management process all from the advanced analytics, behavioural, contextual, and other telematics data that CSE is able to provide.

How Does It Works?

 

1
We fit a Telematics device in your vehicle
2
The device measures how WELL you drive and your MILEAGE
3
You are able to check your DRIVING SCORE via our mobile application

Good
Average
Poor

4
Safe driver = lower risk

Lower risk = less costs to insurance co.

Low risk driver = Insurance benefits & savings. As a result, Motor Insurance premium may be discounted or you may earn a rebate.

We call this UBI “age based insurance” → This is one example of a UBI Product

CSE’s End to End Insurance Telematics Solution

CSE has the in-house capability to provide full suite of services required to rollout a complete UBI solution from product development (hardware & software) to Customer support.

Find out how CSE’s Insurance Telematics Solutions can help you grow your business and increase profitability.

Our Strengths

CSE’s strengths lie in being able to provide our Insurance partners with a complete end-to-end solution for implementing a Telematics-based insurance business model to their operations. We’ve broken this down in 7 key components as follows:

Data Analytics

ScienceJet is our Telematics Platform, a specialised “Big Data” cruncher for the insurance industry if you like. We analyse our database of over 50 million miles of real driving data, and pair it with data of over 50,000 crashes to come up with an algorithm to provide the insurance industry with the best risk analysis available.

By signing up as our partner you will have access to this data and much more through our unique UBI Portal.

Telematics Devices

CSE has an extensive range of telematics devices with different applications which essentially vary in performance almost in direct proportion to their cost of implementation.

The diagram below summarises the types of devices we have available for UBI:

Mobile App

An extremely important component of CSE’s all-in-one UBI solution is the mobile app. This is our Human to Machine Interface that drives engagement thereby enhancing the retention of your customers.

We can provide an “as-is” mobile called DriveJet or we also have the flexibility to customise a mobile app set to your own specification.

Consultancy and Support Services

Through our Science Jet division, CSE provides product & software consulting services to help insurance companies develop a unique value proposition for their business. By combining Big Data and the latest telematics software technology we can help give you a strategic advantage over your competitors by designing your very own UBI products.

We understand that the insurance industry is very dynamic. We provide continuous improvement & support services to modify your products according to market requirements.

CSE Secure operating centre (SOC)
ISO 27001 certified

Our Secure Operating Centre (SOC) provides critical services to all our insurance partners:-

 

1

24/7

Stolen Vehicle Recovery service

2

Automatic crash alert and assistance with emergency response services ( ambulance, fire and police) to exact vehicle location

3

Enhanced roadside assistance or emergency request to exact vehicle location.

Nationwide Installation & Support

We have our own network of installation and support services covering peninsular, east malaysia and Singapore. In other countries where we are present, installation and support services are carried out by CSE Local Service Providers (LSPs).

Customer Service

We can offer the full range of customer service including product information and Telematics device installation scheduling on behalf of our insurance partners.

Our Customer service operates from 9am to 7pm Monday to saturday