Vehicle Security & Theft Recovery
Automatic Accident Alert & Response
In case of an accident exceeding a preset Acceleration Severity Index (ASI) value, the system will automatically send an alert with the exact location of your vehicle to our SOC who will then direct emergency response services to you imediately.
Warranty Protection for your peace of mind
Mobile App Connectivity
If your vehicle is hijacked or stolen, press the SOS button on your mobile app to call our SOC immediately.
Upon verification, our SOC will liaise with the Police for their intervention and recovery of your vehicle immediately.
In case of an accident, the system will automatically trigger an alert determined by the ASI threshold value.
The system will send your vehicle's exact location to our SOC.
Our SOC will then call you to verify the situation. However, if the call is not answered and the ASI threshold has exceeded, our SOC will liaise with MERS 999 to direct appropriate emergency response services to your vehicle's location immediately.
Secure Mode (Virtual Alarm)
You can activate Secure Mode Virtual Alarm to protect your vehicle.
If your vehicle is started with Secure Mode activated, you will receive an alert.
Check if your vehicle is safe by using “Find my car” feature.
If theft is confirmed, use the SOS button to call our SOC to declare theft.
You will receive a theft alert followed by a call from our SOC if:
a. Your vehicle battery is disconnected
b. The device wiring is cut
Vehicle Theft Recovery
Upon confirmation of vehicle theft, our SOC will immediately liaise with the Police for their intervention and recovery of your vehicle.
In case of accident, compensation towards transport cost e.g. airfare, car rental, taxi fare and towing.
In case of RECOVERY within 72 hours, compensation towards vehicle repair bill. Sub-limit of RM2,000 for your transport cost.
In case of NON-RECOVERY within 72 hours:
1. Compensation with cash RM10,000
2. Compensation towards the purchase of a new Mercedes Benz RM20,000
With an in-depth view of your vehicle in the palm of your hands, you are able to:
Driving score dashboard
Check monthly and total driving score based on speeding, acceleration, braking & cornering. Check if ignition is ON/OFF and last parked location.
Secure Mode (Virtual Alarm)
You can activate Secure Mode Virtual Alarm from anywhere with your mobile phone to protect your vehicle. If your vehicle is started with Secure Mode activated, you will receive a theft alert. Declare a theft from the SOS button on your mobile app for our SOC to liaise with the Police for vehicle theft recovery.
Use this button to call our SOC in case of emergency e.g. your vehicle is hijacked. You may also use this button to call our customer service for general enquiries.
Find my car (Real-time tracking)
Locate vehicle on Google Maps (satellite & street view). Check whether your vehicle is driving or parked, real-time traffic condition and location of your smartphone with location of your vehicle.
Review your previous trips and your drive rating. Unwanted trips can be deleted.
You can set speed limit to receive alerts when the vehicle's speed is exceeded.
Set a zone to receive alerts each time your vehicle enters and exits the zone.
Service & Maintenance reminder
Set your vehicle service due alert by mileage or date.
Check vehicle ignition status and battery voltage.
Multiple vehicle management
You can set up and manage all your vehicles fitted with Connex using the same mobile app.
Please select the login from the selection below
based on the product you have installed on your vehicle.