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About Us

 

Introduction

The introduction of the remote control car alarm changed the way drivers interacted with their vehicles. That took place 30 years ago. CSE was at the forefront then; introducing this industry-transforming technology to Asia. Today, the CSE Group continues to provide market-leading original equipment (OE) products and services to the automotive, fleet and insurance sectors.

Today, this vision has taken on a grander, wider scale. CSE is now working with our partners – including internationally established technology companies, insurance companies, telecommunication giants, automotive manufacturers and assemblers – to tap these opportunities that come with the surging waves of technology advancements, global shifts, industrial and business developments taking place in the 21st century.

To face this challenge, CSE itself has transformed. It is no longer represented by a single company - CSE Automotive Technologies. Today, CSE is a group also made up of CSE Telematics, Cobra Auto, CSE Singapore, CSE Regional TSPs and CSE Science Jet. CSE has invested and put ourselves in a position where we are now able to address and cater for the design and development of telematics platforms and technologies; in terms of both hardware integration and software applications.

Telematics is the new frontier. Presently, it encompasses telecommunications, vehicular technologies, road transportation, road safety, electrical engineering (sensors, instrumentation, wireless communications) and computer science (multimedia, Internet). Tomorrow, the horizons of telematics might stretch further; beyond that.

But we stand ready to face change. The CSE Group now has the resources required -- hardware, software, data centre, 24/7 Secure Operating Centre, installation, field services and support – to take on telematics projects spanning across various industries, technologies and sectors. With these resources, CSE is now able to work with insurance companies to take advantage of the de-tariffed auto insurance environment, collaborate with telco to launch a new intelligent fleet management solution and continue our partnerships with automakers.

We would like to share this vision and work with our partners to make the world a safer, better place to live in; especially on the road, where many lives are lost. Telematics can be used to make a difference to society. To us, this has always been an idea worth spreading, worth aspiring to and always worth working towards.

CSE Automotive Technologies
Responsible for the hardware research and development of the group as well as the manufacture of the electronic systems that we supply to our OEM clients, including anti-theft, Parking Distance Control, security & telematics devices.

CSE Telematics
Responsible for the telematics research & development, our data centre, our 24x7 Secure Operating Centre (SOC), and delivering all our telematics services.

Science Jet
Responsible for the design and development of telematic platforms and technologies for automotive, insurance, telco and fleet industries. We also provide hardware integration and software application development to support our various businesses and products.

CoverBox
CoverBox, part of the CSE Group, is a specialist telematics insurance agent for AXA. We offer AXA's FlexiDrive product to enable you to enjoy up to a 20% discount on your insurance premium by driving safely. We also have a 24/7 call centre available to deal with your needs.

Cobra Auto
This is CSE Group's Retail arm for the after-market business. Responsible for the distribution of our products, as well as installation and field support services.

CSE Singapore
This is our subsidiary company in Singapore and is responsible for the marketing & sales of CSE Telematics systems as well as providing installation and field support services.

 

A Complete Supply Chain

Something that appeals to many of our customers is the fact that from our group of companies we can offer them one point of contact for a complete Connected Car, Fleet Telematics, or Insurance Telematics solution by providing the complete supply chain of all required components.

 

CSE Group is assessed by an independent auditor to validate alignment with various management and security ISO Standards:

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CSE Group is also compliant to the Environmental Quality Act 1974, Environmental Quality Scheduled Waste Regulation 2005 and GSR.

For three decades, CSE has been at the forefront in advancing Communications and Security Electronics technologies in the automotive industry. It is from these sectors where our acronym – CSE – was first derived and how the company took shape. Today, CSE has become our brand covering a diverse range of products.

  • 01
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    CSE Group, formerly known as Cobra Malaysia started in 1985, located in a small shop at Taman Tun when CSE was the first company to introduce remote control car alarm system technologies in Asia. As a pioneer, it took hard work, belief and time to convince the industry to accept it.

  • 02
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    It took two years, in fact, to convince Toyota and Honda in Malaysia to standard fit all their CKD (complete knocked down) cars with our remote control car alarm and central locking system.
    These breakthroughs became
    CSE’s first Original Equipment (OE) supply contracts.

  • 03
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    In 1995, after continuously meeting the stringent industry demands, tests and audits, CSE achieved the preferred Tier 1 automotive supplier status to major car makers for theft-deterrent security systems.

  • 04
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    In 1996, CSE also established technology partnerships with the Meta System Group in Italy and Fujitsu Ten Japan for OE business including parking aid systems, in-car entertainment and automotive electronic systems.

  • 05
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    To enter the emerging telematics industry, CSE Telematics was established in 2002 to set up our own telematics data centre and a Secure Operating Centre (SOC) comprising of a Control Room and Call Centre. The Control Room operates 24/7 to provide theft alert management and stolen vehicle recovery services. The Call Centre provides service activation and customer support services six days a week.

  • 06
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    CSE's Electronic Research & Design team together with Science Jet lead the design, development and manufacturing of telematics technologies for the automotive, fleet and insurance industries. The products - including hardware devices and software applications for telematics security, Connected Car, Connected Fleet and insurance telematics systems ready for Usage-Based insurance (UBI) – are all developed in-house.

  • 07
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    The challenges exacted by the nature of the automotive industry – of constant advancements, improvements and innovation – can be inspiring and demanding at the same time. However, all our past developments and achievements have placed CSE in an excellent position to provide new, high-impact industry solutions for tomorrow. This brings us to the second part of our journey that we hope to travel with you – Our Vision.

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    1985

    CSE Automotive Technologies, a CSE (Communications & Security Electronics) Group company, was founded in1985 in Kuala Lumpur to establish a research, development and manufacturing centre for remote control car alarm systems.

    With an exclusive technology collaboration with Cobra Automotive Group Italy (Vodafone Automotive in 2015), CSE Automotive were the pioneers and the first to introduce remote control car alarm system technologies in Asia.

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    1987

    CSE Automotive secured its first OE (Original Equipment) supply contract in Malaysia with UMW Toyota Motor and Kah Motor Honda. All Toyota and Honda CKD (complete knocked down) cars assembled at the Malaysia assembly plants were fitted with our remote control car alarm and central locking system as standard equipment.

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    1995

    CSE Automotive has become the preferred Tier 1 automotive supplier to most of the major car makers for theft-deterrent security systems.

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    1996

    CSE Automotive secured technology partnerships with the Meta System Group in Italy and Fujitsu Ten Japan. These partnerships expanded our OE business to include parking aid systems, in-car entertainment and automotive electronic systems.

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    2002

    CSE cemented its entry into the emerging telematics industry by establishing CSE Telematics. This dedicated telematics operation has a regional telematics data centre infrastructure with 24/7 Secure Operating Centre (SOC) operations for theft management and stolen vehicle recovery services.

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    2005

    CSE Meta was incorporated to lead the design, development and manufacturing of Telematics technologies for the automotive, fleet and insurance industries.

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    2007

    CSE launched the first OES new car option Telematics Vehicle Security system in conjunction with Honda and available for all Honda models.

    In the same year, CSE's Telematics product offerings were again expanded with the launch of the Telematics fleet management system for commercial vehicles and fleet business, Minorplanet.

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    2013

    CSE Telematics entered into an OE partnership with Scope Technologies South Africa to provide professional fleet Telematics solutions under our own CSE Cobralink brand.

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    2015

    CSE Group partners with Sompo Singapore to proivide Fleet Telematics Insurance products to the Singapore market.

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    2016

    CSE Automotive teams up with MotorImage to provide OE "Connected Car" system for the new 2016 Subaru Forester.

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    2017

    CSE Group partners with AXA Affin General Insurance to provide a complete end-to-end motor insurance solutions and the first Bank Negara approved Usage Based Insurance (UBI) product to the Malaysian market.

  • 2017

    CSE Group forms a partnership with Digi Telemcommunications to provide IoT Solutions targetted to consumers and business owners, starting with iFleet, a UBI-enabled Fleet Management software.

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    2017

    CSE Telematics launches a new Usage Based Insurance (UBI) ready Telematics product called CSE MetaTrak.

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    2018

    Mitsubishi Motors Malaysia launches a unique Telematics product called Mitsubishi Connected that keeps you connected with your vehicle from your mobile phone.

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    2018

    Partnership with JBSI (Philippines) to provide connected vehicle solutions starting with VTEL, an UBI-enabled connected car system.

  • 2018

    UCPB General Insurance Company, Inc. (Philippines) launches UCPB GEN Blackbox, the latest innovative telematics motor insurance that comes with a security device powered by VTEL.

CSE Automotive Technologies, a CSE Group company founded in 1985 continues to provide market leading OE and Telematics products and services to the Automotive, Fleet and Insurance industries. Our aim is to provide solutions and peace of mind to meet the ever evolving security and safety needs.

We are certified with ISO TS16949:2009, ISO 9001:2008 and ISO14001:2004 and lately ISO/IEC 27001:2013 and poised for business expansion. We seek dynamic individuals to take on exciting challenges and join us to forge ahead with us. If you are a team-player, committed with a positive, ‘can-do’ attitude, initiative, innovative and passionate, we like to hear from you!
MIS Executive
Job description
  1. Provide hardware and software support to CSE’s group of companies.
  2. Co-administrator of CCTV systems
  3. Co-administrator of Card Access System
  4. Co-administrator of Telephony System
  5. Maintain existing physical network infrastructure linked to CSE’s group of companies. Able to troubleshoot and identify area of improvement.
  6. Provide telephone support to CSE’s group of companies. Able to troubleshoot and identify areas for improvement.
  7. Auditing desktop and notebook every quarterly of the year to ensure hardware is error free, no illegal software usage or downloaded and also makes use of the time to carry out necessary software update.
  8. Training coordinator of office equipment, desktop and software.
  9. Ensure the provision of documentation which is accurate in order that future enhancements or correction can be carried out effectively.
Education/Experience
  1. Higher Diploma in Computer Sciences.
  2. Minimum 3 years experience in relevant IT background.
Customer Service Associate
Job description
  1. To handle customer's complaint/enquiries and based on the latest update of the product, services, price with accurate and precise information.
  2. To resolve products or service problems by clarifying customer's complaint.
  3. Able to determine the cause of problem, providing the best solution in solving the problem, escalating and/or expediting on correction action as well as to follow up closely to ensure resolution.
  4. To work in a professional and efficient manner in handling all inbound and outbound calls, emails, faxes and letters within agreed response time and making appropriate transfer.
  5. To manage existing customer's accounts for data update, transfer and account renewal and documentations.
  6. To be able to diversify and learn other job function during cross skill and knowledge transfer training.
  7. To undertake any ad-hoc duties assigned by the superior and /or from the management from time to time.
  8. Good communication skills, excellent interpersonal, excellent phone etiquette, good time management skills and teamwork spirit with positive work attitude.
  9. Regular working hours but required to work on alternate Saturday.
Telematics Business Executive
Job description
  1. Assist the Telematics Business Development in developing strategy and implement business development plans in all markets to grow the Telematics product market.
  2. Assist the development of projects with Telematics Business development and Product Manager
  3. Responsible for preparing training materials for new products. Updating training materials from time to time. Conducting training for internal staffs and customers.
  4. Responsible for system deployment, customer training and ongoing customer support for Telematics projects. Plan, schedule and project manage the product deployment process with the customers, business partners and internal departments (e.g. Sales, Tech Support etc). Providing deployment support in linking backend (e.g. Product Platform Managers, Marcom) to frontend (e.g. Sales, Account Managers, Technical Support).
  5. Provide monthly reports to update on the progress and implementation of Telematics projects, to highlight problems and challenges faced and to provide counter measures and resolutions and ensure that KPIs and business objectives are achieved.
  6. Ensure that sufficient competitive information from the market is collected and used for business strategy and improvement.
  7. Report to the Telematics Business Development and product platform manager regularly with feedback on CSE Telematics products and solutions, and any information that will help CSE improve the product offering and increase market share.
Education/Experience
  1. Degree / Diploma.
  2. Computer/IT literate with Business background.
  3. Organized, meticulous, responsible, quick to learn and motivated.
  4. Strong planning skills.
  5. Proactive and strong initiative to get tasks done.
  6. Good attitude and communication skills.
  7. Experience in Telematics’ industry(preferable)
System Administrator
Job description
  1. Windows and Linux servers administration.
  2. Maintain and support network and system Infra.
  3. Monitor system and network health status.
  4. Perform system and application update.
  5. Put in place and maintain backup and recovery procedure.
  6. Maintain and support ISO27001 procedures and requirements.
  7. Maintain and support SOC daily operation.
  8. Maintain and support CEO house network and system.
  9. Alternate weeks 24x7 on call.
Education/Experience
  1. Master or Bachelors in Computer Science or relevant experience.
  2. Minimum 2 years of system administration experience.
  3. Experience in Windows and Linux servers administration.
  4. Good understanding of TCP/IP.
  5. Experience with network appliances (routers, switches, firewall, etc).
  6. Able to be on 24x7 standby.
SOC Advisor/Customer Service Officer
Job description
  1. To work in a professional and efficient manner in handling all inbound and outbound calls, emails, faxes and letters sent to SOC within agreed response time and making appropriate transfer.
  2. To follow up on customer’s request and enquires and requests based on the latest update of the product, services, price with accurate and precise information.
  3. Good telephone manner with good communicational skills.
  4. Ability to work on shifts as scheduled for 24/7 operations centre.
We offer an attractive remuneration that commensurate with experience and a challenging career awaits the successful candidate. Interested candidates are invited to submit their detailed resume online.

Human Resource Department
CSE GROUP OF COMPANIES