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CSE Connex

That’s why you need CSE Connex, an advanced GNSS Telematics Security System with Security Card Technology that is able to detect unauthorised movement of your vehicle. When your car stolen, the Secure Operating Centre (SOC), together with the police, will recover your car in less than 72 hours*. So, get the best security system for your car to ensure that it remains safe. * based on existing track record
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Motorimage Metasat

The revolutionary Motorimage Metasat Connected Car has arrived. Stay connected with your Subaru with the exciting new mobile application. And enjoy peace of mind with our Safety, Security, Smart Lifestyle and optional Tracking feature.
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Thank You CSE

Our long-time subscriber, Ms Christina, recently wrote us a heartfelt message for successfully recovering her vehicle just mere hours after it was stolen.
"Great Job and keep it up. I now can sleep well because I know that you are there awake to protect my vehicle."

About Us

CSE Group
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CSE Science Jet CSE Telematics Cobra Auto CSE Singapore CSE Automotive

CSE Group is assessed by an independent auditor to validate alignment with various management and security ISO Standards:

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CSE Group is also compliant to the Environmental Quality Act 1974, Environmental Quality Scheduled Waste Regulation 2005 and GSR.

For three decades, CSE has been at the forefront in advancing Communications and Security Electronics technologies in the automotive industry. It is from these sectors where our acronym – CSE – was first derived and how the company took shape. Today, CSE has become our brand covering a diverse range of products.

  • 01
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    Over the years, CSE has achieved many milestones -- starting in 1985 when CSE Automotive Technologies was the first company to introduce remote control car alarm system technologies in Asia. As a pioneer, it took hard work, belief and time to convince the industry to accept it.

  • 02
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    It took two years, in fact, to convince Toyota and Honda in Malaysia to standard fit all their CKD (complete knocked down) cars with our remote control car alarm and central locking system.
    These breakthroughs became
    CSE’s first Original Equipment (OE) supply contracts.

  • 03
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    In 1995, after continuously meeting the stringent industry demands, tests and audits, CSE achieved the preferred Tier 1 automotive supplier status to major car makers for theft-deterrent security systems.

  • 04
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    Down the road, CSE also established technology partnerships with the Meta System Group in Italy and Fujitsu Ten Japan for OE business including parking aid systems, in-car entertainment and automotive electronic systems.

  • 05
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    To enter the emerging telematics industry, CSE Telematics was established in 2002 to set up our own telematics data centre and a Secure Operating Centre (SOC) comprising of a Control Room and Call Centre. The Control Room operates 24/7 to provide theft alert management and stolen vehicle recovery services. The Call Centre provides service activation and customer support services six days a week.

  • 06
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    In addition, CSE Meta was also incorporated to lead the design, development and manufacturing of telematics technologies for the automotive, fleet and insurance industries. The products - including hardware devices and software applications for telematics security, Connected Car, Connected Fleet and insurance telematics systems ready for Usage-Based insurance (UBI) – are all developed in-house.

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    The challenges exacted by the nature of the automotive industry – of constant advancements, improvements and innovation – can be inspiring and demanding at the same time. However, all our past developments and achievements have placed CSE in an excellent position to provide new, high-impact industry solutions for tomorrow. This brings us to the second part of our journey that we hope to travel with you – Our Vision.

The introduction of the remote control car alarm that changed the way drivers interacted with their vehicles took place 30 years ago. CSE was at the forefront then introducing this industry changing technology to Asia.
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Today, the CSE Group continue to provide market leading OE products and services to the automotive, fleet and insurance industries.

Our vision of tomorrow is to allow all drivers and vehicle owners which will also include companies who have their own vehicle fleet – whether it is for passenger cars or for commercial vehicles – to promote safe driving and enjoy the benefit of paying lower insurance premiums as a consequence.

This works on a simple idea that a person who drives safely should be paying less insurance premium compared to a driver who speeds and drives with less caution. In introducing Insurance telematics for Usage-Based Insurance (UBI), this would be known as Pay How You Drive (PHYD) applying more to commercial vehicles.

There is less risk for insurance companies in insuring commercial vehicle drivers who can provide evidence of good driving profile under our Connected Fleet system.

By the same token, a person who drives less (example, a housewife) should not pay the same amount of insurance premium compared to a person who travels more (example, a salesman). This has already been practised in Europe and applies to Pay As You Drive (PAYD) under our Connected Car system.

With the coming detariffication of the insurance industry by Bank Negara Malaysia in 2016, next year could be a challenging and exciting year for the insurance industry.; depending on how innovative the insurance companies are in packaging their products to stay ahead.

Both the commercial and passenger car manufacturers and distributors should also take the initiative to champion this good cause: To reward good drivers, reduce accidents on the road and save lives. The benefits of driver profiling, data crash analysis and advanced telematics fleet management are far reaching.

Besides insurance savings, safety, lower maintenance, reduced fuel and operating costs, the benefits extend to all parties involved. The benefits extend to the families of all people who drive and care for their loved ones, to vehicle fleet owners who demand better accountability from drivers and to automotive companies who seek to enhance their product offering before and after the sale.

We invite everyone to share and promote our vision of happy drivers, safer roads and smiles to the automotive, fleet and insurance industries. Drive safe!

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    1985

    CSE Automotive Technologies, a CSE (Communications & Security Electronics) Group company, was founded in1985 in Kuala Lumpur to establish a research, development and manufacturing centre for remote control car alarm systems.

    With an exclusive technology collaboration with Cobra Automotive Group Italy (Vodafone Automotive in 2015), CSE Automotive were the pioneers and the first to introduce remote control car alarm system technologies in Asia.

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    1987

    CSE Automotive secured its first OE (Original Equipment) supply contract in Malaysia with UMW Toyota Motor and Kah Motor Honda. All Toyota and Honda CKD (complete knocked down) cars assembled at the Malaysia assembly plants were fitted with our remote control car alarm and central locking system as standard equipment.

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    1995

    CSE Automotive has become the preferred Tier 1 automotive supplier to most of the major car makers for theft-deterrent security systems.

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    1996

    CSE Automotive secured technology partnerships with the Meta System Group in Italy and Fujitsu Ten Japan. These partnerships expanded our OE business to include parking aid systems, in-car entertainment and automotive electronic systems.

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    2002

    CSE cemented its entry into the emerging telematics industry by establishing CSE Telematics. This dedicated telematics operation has a regional telematics data centre infrastructure with 24/7 Secure Operating Centre (SOC) operations for theft management and stolen vehicle recovery services.

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    2005

    CSE Meta was incorporated to lead the design, development and manufacturing of Telematics technologies for the automotive, fleet and insurance industries.

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    2007

    CSE launched the first OES new car option Telematics Vehicle Security system in conjunction with Honda and available for all Honda models.

    In the same year, CSE's Telematics product offerings were again expanded with the launch of the Telematics fleet management system for commercial vehicles and fleet business, Minorplanet

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    2013

    CSE Telematics entered into an OE partnership with Scope Technologies South Africa to provide professional fleet Telematics solutions under our own CSE Cobralink brand.

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    2015

    The CSE Group continues to provide market leading OE products and services to the Automotive, Fleet and Insurance industries.

    For the car manufacturers and distributors, Connected car system, for the commercial vehicle manufacturers and distributors, Connected fleet system and for the Insurers, Insurance Telematics for UBI – Usage based insurance, Pay as you drive and Pay how you drive insurances.

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    2016

    CSE Automotive teams up with Subaru Asia to provide OE "Connected Car" system for the new 2016 Subaru Forester

CSE Automotive Technologies, a CSE Group company founded in 1985 continues to provide market leading OE and Telematics products and services to the Automotive, Fleet and Insurance industries. Our aim is to provide solutions and peace of mind to meet the ever evolving security and safety needs.

We are certified with ISO TS16949:2009, ISO 9001:2008 and ISO14001:2004 and lately ISO/IEC 27001:2013 and poised for business expansion. We seek dynamic individuals to take on exciting challenges and join us to forge ahead with us. If you are a team-player, committed with a positive, ‘can-do’ attitude, initiative, innovative and passionate, we like to hear from you!
Head of Technical Support Provider (TSP)
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Apply now
Job description
  1. Lead and manage group of TSP advisors.
  2. Set clear goals, delegate tasks, set deadlines, and oversee day-to-day team operations.
  3. Monitor team performance and report KPIs.
  4. Provide mentorship and guidance to foster individual and team growth.
  5. Identify, highlight, and document best practices through continuous assessment. Ensure process flow compliance.
  6. Conduct performance reviews for the team, identifying development opportunities and offering coaching and mentoring in areas that require improvement.
  7. Work closely with other departments (eg. Product development, SOC,Projects) to provide feedback, develop processes, and ensure a great customer experience.
  8. To demonstrate clear communication skills, problem solving skills and a good telephone manner as a professional in technical support and client relations.
  9. To act proactively to checking the system faults and provide system diagnosis and resolution.
  10. To document/summarize problems issues and communicate with IT/HW teams to identify root-cause problems. All issues reported must be documented in the Tracker file for historical reference.
  11. To troubleshoot technical issues escalated by SOC Helpdesk to provide prompt and accurate feedback at second level as TSP directly with Customers liaising with Principals, Vendors and/or Dealers.
  12. To report key operational metrics to the Product Platform Manager and Senior Manager.
  13. To prepare, develop and update process flow to suit operational requirements.
Education/ Experience
  1. A graduate in a technical, science or engineering degree OR significant.
  2. experience in a technical support role with strong problem solving skills.
  3. At least 5 year(s) of working experience in a customer-oriented industry telemarketing, customer service or helpdesk.
  4. Able to demonstrate clear communication and excellent interpersonal skills.
  5. Good understanding of computer systems, mobile devices and other tech products with hands-on experience with Windows/Linux/Mac OS environments.
  6. Ability to diagnose and troubleshoot technical issues providing step-by-step technical guide both written and verbal prioritizing timeline in solving issues with feedback to customers.
  7. Positive work attitude with good time management skill.
Telematics Data Analyst
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Apply now
Job description
  1. Review the Telematics data collected, understand how individual driving behaviour and crash pattern can be described by Telematics data, and identify specific driving patterns that can predict driving risks, and propose feedback to improve driving behaviour and reduce the corresponding risk.
  2. Provide operational analytics support to client analysts and delivery teams.
  3. Contribute to the evolutionary development of algorithms to assess motor insurance risk and deliver feedback to clients.
  4. Prototype new product features in conjunction with the product development team.
  5. Research alternative modelling methodologies.
  6. Monitor progress to deadlines.
  7. Provide consultation and analysis to the sales support group on marketing presentations.
  8. Build relationships internally and collaborate effectively on cross-functional teams.
  9. Demonstrate natural ease and effectiveness when dealing with client/colleagues at all levels.
Education/ Experience
  1. Qualifications should be in either actuarial science or Mathematics.
  2. SPSS, R programming language, R studio Integrated Development Environment Knowledge.
  3. Good attitude and communication skills.
  4. Experience in the Telematics Industry.
System Administrator
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Apply now
Job description
  1. Windows and Linux servers administration.
  2. Maintain and support network and system Infra.
  3. Monitor system and network health status.
  4. Perform system and application update.
  5. Put in place and maintain backup and recovery procedure.
  6. Maintain and support ISO27001 procedures and requirements.
  7. Maintain and support SOC daily operation.
  8. Maintain and support CEO house network and system.
  9. Alternate weeks 24x7 on call.
Education/ Experience
  1. Master or Bachelors in Computer Science or relevant experience.
  2. Minimum 2 years of system administration experience.
  3. Experience in Windows and Linux servers administration.
  4. Good understanding of TCP/IP.
  5. Experience with network appliances (routers, switches, firewall, etc).
  6. Able to be on 24x7 standby.
Quality Control Auditor
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Apply now
Job description
  1. Responsible to conduct inspection activity on incoming material parts, outgoing quality control and pre-delivery inspection based on control plan, inspection plan and drawing.
  2. Responsible to conduct inspection activity for spare part based on Spare part Inspection Standard.
  3. To submit audit report and inform superior of the non-conformity accordingly and timely.
  4. Produce inspection report and keep record according to Control of Quality Record procedure.
  5. Return measuring equipment, which pending for calibration/repair to the QC Executive.
  6. To assist implementation ,follow up and update on the corrective ,preventative and continual improvement measures as per IATF 16949:2016 Standards.
  7. Compiling supplier-outgoing inspection.
  8. To assist the preparation of Supplier Part Approval Process activity and Customer Part Approval activity.
  9. Undertake other instruction from superior in relation to quality matters.
Education/ Experience
  1. SPM with minimum pass in Mathematics.
  2. At least able to communicate in Malay language.
  3. Good eyesight.
TSP Technical Support Advisor
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Apply now
Job description
  1. Technical support advisor to support all our Telematics systems and products.
  2. To provide support as our Telematics Service Providers and respond to enquiries, feedbacks and complaints.
  3. To assist in the diagnosis and resolution of system issues, liaising with IT, Hardware team and third parties in order to rectify issues in a timely manner.
  4. To proactively check for system faults and provide system diagnosis and resolution.
  5. To gather all information on customer issues and identifying as well as resolving common faults.
  6. To summarize problems and to communicate with IT/Hardware teams to identify root cause.
  7. To provide feedback at second level directly to customers as TSPs.
  8. To report key operational metrics to the Head of TSP and Senior Manager.
  9. To troubleshoot technical issues, escalated to TSP by SOC Helpdesk to provide prompt and accurate feedback to customers.
  10. Prioritize and manage several open issues at one time to ensure their issues raised are resolved within timeline.
Education/ Experience
  1. Degree in any relevant technical field and/or graduate with Science or engineering degree with minimum 2-3 years of experience in technical/product (Hardware/Software) support role.
  2. Able to demonstrate clear communication with excellent problem-solving skills.
  3. Ideally with exposure to Telematics/tracking technology is preferred.
  4. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
  5. Hands-on experience with Windows/Linux/Mac OS environments.
  6. Good understanding of computer systems, mobile devices and other technical products.
  7. Ability to diagnose and troubleshoot technical issues, prioritizing timeline in solving issues.
  8. Familiarity with remote desktop applications and help desk software.
  9. Ability to provide Level 1 & 2 Technical support, step-by-step technical help for both written and verbal.
Product Executive
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Apply now
Job description
  1. To assist in the product development and customization of CSE Telematics platform of products for commercial use.
  2. To work in all aspects of product conceptualization to final product readiness and market launch including testing, homologation and approvals and product validation.
  3. To ensure all relevant departments staff are fully trained on the Telematics platform of products.
  4. To coordinate the internal processes and with departments staff to ensure that the customers’ needs are met.
  5. To ensure that sufficient competitive information from the market is collected and used for business strategy and improvement.
  6. To carry out work within the operational guidelines provided by the Superior.
SOC Advisor/Customer Service Officer.
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Apply now
Job description
  1. To work in a professional and efficient manner in handling all inbound and outbound calls, emails, faxes and letters sent to SOC within agreed response time and making appropriate transfer.
  2. To follow up on customer’s request and enquires and requests based on the latest update of the product, services, price with accurate and precise information.
  3. Good telephone manner with good communicational skills.
  4. Ability to work on shifts as scheduled for 24/7 operations centre.
We offer an attractive remuneration that commensurate with experience and a challenging career awaits the successful candidate. Interested candidates are invited to submit their detailed resume online.

Human Resource Department
CSE GROUP OF COMPANIES

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Please fill up the form below and we'll get back to you as soon as possible, usually within 48 hours.

To Report a Theft

Call our CSE Secure Operating Centre (SOC)
24 hours daily

Customer Service

Mon to Sat, 9am to 7pm

Sales Enquiries

Office Locations

  • Cobra Auto TTDI
    118-120, Jalan Burhanuddin Helmi,
    TTDI, 60000 Kuala Lumpur, Malaysia.
    Fax +603 7727 8422
  • CSE Group HQ
    PAT SQUARE, CSE Building,
    Jalan Pelukis U1/46,
    Glenmarie, 40150 Shah Alam,
    Selangor, Malaysia.
    Fax +603 5569 4201
  • CSE Singapore
    10 UBI Crescent, #06-42,
    UBI Techpark (Lobby C),
    Singapore 408564